Legal

Terms and Conditions — pet939 User Agreement

These Terms and Conditions govern your use of the pet939 platform. Please read them carefully before registering an account or placing any bets. By using pet939, you confirm that you have read, understood and agreed to everything on this page.

Last updated: January 2026 Applies to all pet939 users 18+ only

What These Terms Cover

The sections below give a plain-language summary of the main areas covered. The full terms follow immediately after. Both the summary cards and the full terms are binding.

Account Eligibility

You must be 18 or older and registering for personal use only. One account per person. Providing false information is grounds for immediate account termination and forfeiture of any balance.

Deposits & Withdrawals

All transactions are in PKR. Supported methods include JazzCash, Easypaisa, Raast, bank transfer and mobile wallets. Withdrawals are processed to the same method used for deposit where possible.

Bonuses & Promotions

All bonuses carry wagering requirements. Bonus funds and winnings from bonus funds cannot be withdrawn until requirements are met. Attempting to abuse bonus structures results in forfeiture.

Betting Rules

Bets are placed at your own risk. pet939 reserves the right to void bets placed on voided markets, obvious errors or verified match-fixing situations. Odds are subject to change until a bet is confirmed.

Account Security

You are responsible for keeping your login credentials secure. pet939 will never ask for your password by email or chat. Report suspected account compromise to support immediately.

Account Termination

pet939 can close any account found to be in violation of these terms, used for fraud, or operated by someone under 18. Verified legitimate balances are returned after investigation where applicable.

01 Acceptance of Terms

By accessing, registering with or using the pet939 platform in any way — whether through the website, the mobile app or any other interface — you confirm that you have read these Terms and Conditions in full, that you understand them, and that you agree to be bound by them. If you do not agree to any part of these terms, you must not use pet939.

These terms form a legally binding agreement between you and pet939. They apply to all aspects of your use of the platform including account registration, deposits, withdrawals, sports betting, casino games, fish games, bonus participation and any communication with the support team.

  Using pet939 in any way — even without registering — constitutes acceptance of these terms. If these terms are updated, continued use after the update date means you accept the revised version.

02 Eligibility & Registration

To open an account on pet939, you must meet all of the following requirements at the time of registration and throughout the duration of your account:

  • You are at least 18 years of age. pet939 is strictly an adult platform. We take age verification seriously and reserve the right to request proof of age at any point.
  • You are registering as an individual, for your own personal use. Corporate accounts, accounts registered on behalf of another person, or accounts operated by third parties are not permitted.
  • You have not previously held a pet939 account that was closed due to terms violations.
  • You are not subject to any self-exclusion that would prevent you from holding an account with an online gaming platform.
  • All registration information you provide — including your name, date of birth, contact details and payment information — is accurate and truthful.

  Providing false registration information, particularly a false date of birth to bypass the age requirement, is a serious violation. Any account found to have been registered by a person under 18 will be immediately closed and the entire balance forfeited.

pet939 reserves the right to request identity verification documents at any time. Failure to provide requested documents within a reasonable period may result in account restriction or closure.

03 Account Rules

Each individual is permitted to hold only one active account on pet939. Maintaining multiple accounts — whether under your own name, a different name, or with different contact details — is strictly prohibited and will result in all accounts being closed.

You are solely responsible for the security of your account, including maintaining the confidentiality of your login credentials. pet939 will never ask you for your password through email, live chat or any other channel. If you suspect your account has been accessed without your authorisation, you must notify the support team immediately.

Account sharing — allowing another person to access, operate or bet through your account — is not permitted. Any activity that occurs through your account while logged in is your responsibility, whether you personally carried it out or not.

  • Do not share your username or password with anyone.
  • Use a strong, unique password and update it regularly.
  • Log out of the platform on shared or public devices.
  • Enable any additional security features available in your account settings.

pet939 reserves the right to temporarily or permanently restrict any account that shows signs of unusual activity, potential terms violation, security risk or unresolved identity verification issues — with or without prior notice depending on the nature of the concern.

04 Deposits & Payments

All deposits on pet939 are processed in PKR (Pakistani Rupee). The platform supports the following payment methods: JazzCash, Easypaisa, Raast, bank transfer, debit/credit cards and other mobile wallets as indicated in your account deposit section.

Deposits made through supported methods are processed immediately in most cases, subject to the processing times of the relevant payment provider. Minimum and maximum deposit amounts apply and are shown in your account dashboard at the time of deposit.

  • You must only deposit funds from payment methods registered in your own name.
  • Third-party deposits — funds sent from another person's account or wallet — are not permitted and will be returned or held pending investigation.
  • Deposits are for the purpose of platform use only. pet939 does not accept deposits for any other purpose.

  If a deposit doesn't reflect in your account within the expected timeframe, contact support with your transaction reference. Do not attempt to deposit again before the issue is confirmed resolved — this can result in duplicate charges.

05 Withdrawals

Withdrawals of genuine winnings are processed to the payment method used for the most recent deposit where possible, or to a verified account-holder method. All withdrawals are in PKR.

The following conditions apply to all withdrawal requests:

  • Your account must be fully verified before the first withdrawal can be processed. Verification typically requires a copy of a valid identity document.
  • Any active bonus wagering requirements must be met before bonus-derived funds can be withdrawn.
  • Minimum and maximum withdrawal amounts apply as shown in your account withdrawal section.
  • pet939 reserves the right to perform additional verification checks on withdrawal requests above certain thresholds or where account activity is flagged for review.
  • Withdrawal processing times vary by payment method. JazzCash and Easypaisa withdrawals are typically processed within minutes to a few hours. Bank transfer withdrawals may take up to one to three business days depending on your bank.

pet939 does not charge withdrawal fees, but your payment provider may apply their own transaction charges — these are outside pet939's control.

06 Betting Rules

All bets placed on pet939 — whether on cricket, PSL, football, esports or any other sport — are subject to the specific market rules applicable to that event. General betting rules include the following:

  • A bet is confirmed and binding only once the system has accepted it and a confirmation reference number has been issued. Bets shown as "pending" or "processing" are not yet binding.
  • Odds are subject to change right up until the moment a bet is confirmed. The odds displayed at the time of confirmation are the odds that apply to that bet.
  • pet939 reserves the right to void any bet placed at obviously erroneous odds resulting from human error or system error. In such cases, the stake is returned in full.
  • Bets placed on events where the result is already known at the time of placing (i.e., late bets) will be voided.
  • In-play bets are subject to the live market rules. Due to the dynamic nature of live events, there may be slight delays between market suspension and actual acceptance.
  • Where an event is abandoned, postponed or voided, bets will be settled according to the specific market rules for that sport.

  Betting on events with prior knowledge of match-fixing, spot-fixing or any corrupt outcome is strictly prohibited and will result in account closure and reporting to relevant authorities.

07 Bonuses & Promotions

pet939 offers various promotional bonuses including welcome bonuses, reload bonuses, cashback offers and event-specific promotions. Each promotion has its own specific terms. The following general principles apply to all bonuses on the platform:

  • Bonuses are credited to your account as bonus funds, not as withdrawable cash, until the stated wagering requirements are met.
  • Wagering requirements specify how many times the bonus amount (or bonus plus deposit, depending on the offer) must be turned over in qualifying bets before the bonus balance converts to real money.
  • Not all games contribute equally to wagering requirements. Sports betting, slots and fish games may have different contribution percentages — always check the specific promotion terms.
  • Bonuses are available to one account per person, per household and per device. Attempting to claim the same promotion multiple times via different accounts is abuse and will result in forfeiture.
  • pet939 reserves the right to modify, suspend or cancel any promotion at any time, with notice provided where reasonably possible.

If you have questions about the terms of a specific promotion, check the Promotions page or contact support before claiming the offer.

08 Prohibited Conduct

The following activities are strictly prohibited on pet939 and will result in account closure, balance forfeiture and potentially legal action where applicable:

  • Using automated software, bots, scripts or AI tools to place bets, access markets or interact with the platform in a non-human manner.
  • Colluding with other users to manipulate bet outcomes, especially in peer-to-peer or live dealer contexts.
  • Using the platform for money laundering, financial fraud or any other criminal activity.
  • Attempting to exploit software bugs, display errors or system glitches to gain an unfair advantage. Any winnings obtained through exploitation of errors are not valid and will be reversed.
  • Creating or operating multiple accounts to claim duplicate bonuses.
  • Accessing the platform using VPN services to circumvent geographic restrictions or platform policies.
  • Sharing, selling or transferring your account to another person.
  • Placing bets with knowledge of match-fixing or other corrupt practices.

09 Intellectual Property

All content on the pet939 platform — including but not limited to the website design, logo, graphics, game content, odds data, text, software and user interface elements — is the intellectual property of pet939 or its content providers and is protected by applicable intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any pet939 content without prior written permission.

10 Limitation of Liability

pet939 provides the platform on an "as available" basis. While we aim to maintain continuous access and accurate odds, we do not guarantee uninterrupted service. The platform may be temporarily unavailable due to maintenance, technical issues or circumstances outside our control.

To the maximum extent permitted by applicable law, pet939 is not liable for:

  • Financial losses resulting from betting or gaming outcomes.
  • Technical failures, connection interruptions or delays that affect bet placement or settlement.
  • Losses resulting from unauthorised account access where you have failed to maintain adequate account security.
  • Indirect, incidental or consequential damages of any kind arising from your use of the platform.

  Nothing in these terms limits liability for fraud or for any matter where liability cannot be excluded by law. These limitations apply to the fullest extent permitted under applicable law.

11 Privacy & Data

pet939 collects and processes personal data as described in the Privacy Policy, which forms part of these Terms and Conditions. By using the platform, you consent to the collection and use of your data as described in that policy.

In summary, we collect data necessary to operate your account, process transactions, verify your identity and comply with our obligations. We do not sell your personal data to third parties. Full details of what we collect, how we use it and your rights as a user are set out in the Privacy Policy.

12 Responsible Gaming

pet939 is committed to providing a safe entertainment environment. The platform includes the following responsible gaming tools which any account holder can activate at any time through their account settings:

  • Deposit limits — set a daily or weekly maximum on how much you can deposit.
  • Betting limits — cap the maximum stake per bet or per session.
  • Session time reminders — receive a notification after a set amount of time on the platform.
  • Self-exclusion — temporarily or permanently close your account with a cooling-off period before reactivation.

Gambling should always be treated as entertainment, not as a source of income. Never bet more than you can comfortably afford to lose. If you feel your betting is becoming a problem, use the self-exclusion tool and take a break. Full information is available on the Responsible Gaming page.

  pet939 is strictly for adults aged 18 and over. If you are aware of a person under 18 accessing the platform, please report it to the support team immediately.

13 Changes to Terms

pet939 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "last updated" date. For significant changes, users may be notified via the platform or by email where contact details are available.

It is your responsibility to review these terms periodically. Continued use of pet939 after any update is published constitutes acceptance of the revised terms. If you do not agree with an update, you should stop using the platform and may request account closure through the support team.

14 Contact Us

If you have questions about these Terms and Conditions, need clarification on any section, or need to raise a concern related to your account, you can reach the pet939 support team through the following channel:

Response times are typically within 24 hours. For account-specific issues, please have your account username and transaction reference numbers ready.

For responsible gaming support or urgent self-exclusion requests, mention this explicitly in your message so the team can prioritise your query.

You're Informed — Now Play

Ready to Get Started on pet939?

Now that you know the rules, you're set. Register your account, make your first deposit in PKR and start enjoying cricket betting, PSL markets, slots and fish games.

18+ only. For entertainment purposes. Never bet more than you can afford to lose.